The Challenge
A leading global retail enterprise with operations across 25 countries was struggling with a fragmented, legacy on-premises infrastructure that couldn't keep pace with their rapid international expansion. The company was experiencing frequent outages during peak shopping periods, with system recovery times averaging 4+ hours. Infrastructure costs were spiraling, representing 38% of their total IT budget, while their development teams waited weeks for new server provisioning.
Their existing AWS footprint was ad-hoc and unoptimized — resources were over-provisioned in some regions while insufficient in others. Estimated cloud waste exceeded $2.1M annually.
Our Approach
Gorgias assembled a dedicated cloud architecture team to conduct a thorough assessment of the client's current infrastructure, application portfolio, and business continuity requirements. We followed our proven cloud optimization methodology:
- Comprehensive application dependency mapping (180+ services)
- Cloud readiness assessment using AWS Migration Evaluator
- FinOps analysis to identify and eliminate waste
- Multi-region architecture design with active-active failover
- Kubernetes-based container orchestration for microservices
The Solution
We designed and implemented a modern cloud-native architecture built on AWS, leveraging Auto Scaling, CloudFront CDN, Aurora serverless databases, and a comprehensive tagging strategy for cost allocation. The solution included:
- Migration of 200+ workloads to containerized microservices on EKS
- Implementation of AWS Organizations with multi-account strategy
- Custom Terraform modules for infrastructure-as-code
- CloudWatch dashboards with automated alerting and auto-remediation
- Savings Plans and Reserved Instances to lock in pricing commitments
The 6-month engagement followed a phased approach — starting with non-critical workloads to build confidence, then migrating core systems with zero-downtime using AWS Database Migration Service and blue/green deployment strategies.
The Results
The engagement delivered transformational results within 6 months of project completion, exceeding all original KPIs:
"Gorgias fundamentally changed how we think about and use cloud infrastructure. The cost savings paid for the engagement in under 4 months, and our engineering teams have never been more productive." — James Carter, CTO
